Subject: Re: To upgrade or not to upgrade?
From: Brian Waite (bwaite@cspi.com)
Date: Mon Jul 09 2001 - 13:07:37 MDT
I have to disagree, TSS site is not outdated. In fact, I think they are doing the right thing on this account. The shipping CS 2.0 will not work on these machines. There may be kernels out there that do work on this hardware but the shipping distro does not. More importantly TSS is saying we cannot help you with this hardware. In the true spirit of Linux anyone can find a kernel that works, but if that kernel creates issues TSS support will be little help. Coming from a support background I see how impossible it is to try to support customers without defining a baseline. Basically for a support team to work efficently there has to be a strong lock on what is shipping and what is supported. Without this a support team has to deal with far too many variables and people just doing the wrong thing. A customer who calls up and says " the kernel panics when I do X Y Z and oh I am running a kernel I built myself version 2.4.9pre1 because it works on my hardware", well where does the problem lie. It could very well be in the stock CS 2.0, but it could be in the kernel code, it could be a stray driver that is included, you just can't tell.
Maybe TSS should have a unsupported, but rumored to work area but this can still lead to support problems once you say anything you tend to be responsible for it. I would rather them be conservative on supported hardware than liberal
Sorry for the rant
Brian
-----Original Message-----
From: bwaite@cspi.com [SMTP:bwaite@cspi.com]
Sent: Monday, July 09, 2001 2:45 PM
To: waite@cspi.com
Subject: Takashi Oe <toe : Re: To upgrade or not to upgrade?
Takashi Oe <toe@unlserve.unl.edu> on 07/09/2001 01:41:56 PM
Please respond to yellowdog-general@lists.yellowdoglinux.com
To: yellowdog-general@lists.yellowdoglinux.com
cc: (bcc: Brian Waite/CSP)
Subject: Re: To upgrade or not to upgrade?
On Sun, 8 Jul 2001 08:45:21 -0700, Donovan Warren wrote:
> According to Terrasoft's site:
>
> "What hardware will simply NOT work with Yellow Dog Linux?
> - Power Macintosh 6100, 7100, 8100
> - WGS 6150, 8150, 9150
> - The PowerBook 1400, 2300, and 5300
> - Any Performa 52xx, 53xx, 61xx, 62xx, and63xx.
> - The 6360 is the only exception -- it will
> boot the Linux kernel
This information is true in that Linux kernels which come with YDL
do not work on those machines listed. However, as mentioned
previously, there exist Linux kernels which do work and run
reasonably well so that YDL as a distribution works quite nicely.
So, IMHO, Terrasoft's site is simply slightly outdated (by a few
months to a year) as I am writing this on PowerBook 5300c ;)
Takashi Oe
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