Subject: Re: Will we be able to update to YDL 2 ????
From: Dan Burcaw (dburcaw@terrasoftsolutions.com)
Date: Mon Jun 04 2001 - 11:40:01 MDT
>
> Yes, it clarifies things quite a bit. And now I'm upset -- you should have
> plainly disclosed on the website that upgrading is currently not possible.
> Now I have 3 worthless discs. I'll have to go out and buy v2.0.1 in a few
> weeks, when you release an upgradeable version, which will run me yet
> another $40.
Please read what I said again. I said that YDL 1.2.1 -> 2.0 can be
upgradeable. I said we haven't tried it so we don't know the issues yet.
Obviously this is now one of my major objectives for this week. As soon
as I have details, I'll post them here, so folks like yourself can upgrade.
>
> I understand that v2 has been a difficult process, and you wanted to get it
> out the door as soon as you felt that it was ready. But when a simple
> thing like upgrading is not possible, I believe that you're obliged to
> notify people at the time of their purchase.
Like I just stated to another post, it just slipped through. I'm sorry.
The web site will get updated right now.
> I bought v1.0 from you as soon as it was released, and I thought I was
> being a good YDL user by also paying for v2.0, as opposed to waiting a few
> weeks and downloading it. Turned out I was just being duped. Silly me.
I'm sorry you feel this way.
I just hope you have confidence that we will
have some uupdate instructions prepared in short order.
> Sincerely,
> Waldo
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