Subject: Re: Will we be able to update to YDL 2 ????
From: Steve Poole (sp@is2-isnot.com)
Date: Mon Jun 04 2001 - 14:32:44 MDT
Perhaps all of those who were constrained by the upgrade would be willing to
assist in the testing phase of the "upgrade". This certainly gives one a better
first-hand knowledge of the difficulties of making "upgrades" work with
ease. Easy
upgrades are a difficult task from the programming point of view,
especially when
you are trying to make sure that you take into consideration all of the
possibilities
that someone MIGHT have added to their system. Volunteers anyone ?
Steve...
At 11:40 AM 6/4/2001 -0600, you wrote:
> >
> > Yes, it clarifies things quite a bit. And now I'm upset -- you should have
> > plainly disclosed on the website that upgrading is currently not possible.
> > Now I have 3 worthless discs. I'll have to go out and buy v2.0.1 in a few
> > weeks, when you release an upgradeable version, which will run me yet
> > another $40.
>
>Please read what I said again. I said that YDL 1.2.1 -> 2.0 can be
>upgradeable. I said we haven't tried it so we don't know the issues yet.
>Obviously this is now one of my major objectives for this week. As soon
>as I have details, I'll post them here, so folks like yourself can upgrade.
>
>
> >
> > I understand that v2 has been a difficult process, and you wanted to get it
> > out the door as soon as you felt that it was ready. But when a simple
> > thing like upgrading is not possible, I believe that you're obliged to
> > notify people at the time of their purchase.
>
>Like I just stated to another post, it just slipped through. I'm sorry.
>The web site will get updated right now.
>
> > I bought v1.0 from you as soon as it was released, and I thought I was
> > being a good YDL user by also paying for v2.0, as opposed to waiting a few
> > weeks and downloading it. Turned out I was just being duped. Silly me.
>
>I'm sorry you feel this way.
> I just hope you have confidence that we will
>have some uupdate instructions prepared in short order.
>
>
> > Sincerely,
> > Waldo
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