Subject: RE: defective install cd
From: Pete Peters (ppeters914@home.com)
Date: Wed Jun 06 2001 - 18:35:02 MDT
What's that make it, Dan? Less than a dozen copies out of how many
shipped? We should all be so lucky when burning coasters, er CD's, lol.
Congratulations again to you and the entire Big Yellow Dawg Team.
Penguins say "Woof!"
Pete
-----Original Message-----
From: Dan Burcaw [mailto:dburcaw@terrasoftsolutions.com]
Sent: Wednesday, June 06, 2001 4:20 PM
To: yellowdog-general@lists.yellowdoglinux.com
Subject: Re: defective install cd
On Wednesday 06 June 2001 15:48, you wrote:
> Received YDL 2.0 yesterday (amazing turnaround-ordered Mon.
am-received
> Tues. aft) but was totally bummed when install cd refused to boot in
> both my machines - Wallstreet G3 'book and G4 AGP 400 w/ Rage 128 Pro.
> Not the way to start my Linux experience. Who do I contact to get a
> replacement?
Please note that our CDs are *not* bootable on old world machines (e.g.
anything that does not have USb ports or is not colorful)
That said, it does sound like you have a bad one.. please email
shipping@terrasoftsolutions.com stating this with your name and invoice
number
and we'll send you a new one.
--Regards, Dan Burcaw Terra Soft Solutions, Inc.
This archive was generated by hypermail 2a24 : Wed Jun 06 2001 - 17:36:36 MDT