Subject: OpenBOX
From: James Wainberg (JamesW@blifax.com)
Date: Mon Mar 25 2002 - 11:44:35 MST
Connecting people, data, and applications
Empower your company by extending data to your sales-staff, customers
and prospects.
Leverage the World Wide Web to increase access
to your company Information.
The new and exciting enterprise solution from Business Link
International is called Open Business Object Exchange or, OpenBOX. It is
a multi-featured technology designed to simplify sales force automation,
defect tracking and knowledge management solutions for companies of all
sizes. Powered by XML, OpenBOX combines a suite of products that can
capture data, integrate it properly with other enterprise systems, and
make it accessible for a variety of business needs. OpenBOX can optimize
operations in almost any business environment by managing the exchange
of business objects from application to application and from customer to
application. This powerful Web-based software is scalable, completely
customizable, easily configurable, and intuitive to use. OpenBOX is also
offered as a hosted solution. Application Solution Provider (ASP)
Business Link International can provide you with the functionality of
OpenBOX at a fraction of the cost of purchasing
the application.
(graphic overview)
Scalable, Customizable, Configurable
OpenBOX is scalable and adapts to the demands of your organization.
Start with simple account and contact management and grow to include
Web-based trouble tickets, integrated help desk and interac-tive access
to your existing legacy databases. Compatible with Microsoft SQL server
or Oracle data-bases,
OpenBOX can expand to meet any business requirements. It's powerful,
quick and easy. OpenBOX CRM scales to meet the needs of teams,
department, and the whole enterprise. The powerful Web architecture
ensures reliable access and impressive performance. The OpenBOX
interface is designed to be intuitive for the user, minimizing or
eliminating the need for user training. The interface provides the
shortest possible route to information, and users can quickly
access needed and related information.
Get OpenBOX to Solve Problems Like These: (Pain Points)
Or
Problem:
»Unorganized, decentralized, customer information
»Lack of proactive visibility into the sales pipeline
»Inability to track leads
»Too many inefficient manual processes
»Lost revenue when potential sales opportunities are mishandled or lost
»Lost credibility due to inconsistent, incomplete, or incorrect
contact/historical information being utilized
»Wasted time through duplication of effort
»Lost revenue when potential sales opportunities are mishandled or lost
due to inefficiencies
»Inability to manage and analyze large amounts of information
»No remote access to data
»Inability to "duplicate" the successful sales person
»Lose valuable customer information
Solution: OpenBOX
One Unified, Actionable View of Every Prospect and Customer for Every
Member of Your Organization
BOTTOM LINE
BUSINESS CASE
With this Web-based service, companies can easily and affordably add CRM
functionality to online applications. Browser-delivered features and
training ease implementation for both centralized and distributed
organizations.
TECHNOLOGY CASE
Usable via most browsers, salesforce.com offers numerous data import and
customization options. Traveling reps can easily swap data with Outlook
Express and Palm devices.
PROS
+ Easy to use and customize
+ Extensible to existing Web applications
+ Powerful data exchange tools
CONS
- No product database provided
COST
$65 per user; typical implementations cost $5,000 to $10,000
PLATFORMS
Netscape or Microsoft browser
For more information please call.
James Wainberg
Business Link International
OpenBox Division
Tel: 800 929-1643 ext. 24
Fax: 401 427-6018
email: jamesw@blifax.com
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