Re: Customer Service, suggestion


Subject: Re: Customer Service, suggestion
From: nathan r. hruby (nhruby@arches.uga.edu)
Date: Tue Nov 27 2001 - 17:33:09 MST


On Tue, 27 Nov 2001, Nathan A. McQuillen wrote:

>
> Just an idea. I'd love some feedback on whether this has been tried and
> whether folks feel that it might work -- I've been thinking about how to
> provide decent tech support for commercially distributed open source
> software since I started using Linux, and it strikes me that this might be
> feasible, evolutionary and self-supporting, as well as a lot cheaper for
> terrasoft (and other distros) than contracting out for tech support.
>

"Skeeball Style" support :) (Work your way up in points to get free
stuff).

I'd answer questions all day everyday for a YellowBriq Node. I got (1)
full height 5.25" bay in my Dell and damn if it's be smooth to put a ppc
box in it :) Hell, even free schwag would be nice.

WooHoo! I'm for it! Where do I sign! (Actually I'm trying to get out of
my current job, so if the TSS folk are listening and need a web/php
developer and wouldn't mind a telecommuter from Georgia, email me :-)

-n

-- 
......
nathan hruby - nhruby@arches.uga.edu
computer support specialist
department of drama and theatre
http://www.drama.uga.edu/
......



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