RE: Customer Relations


Subject: RE: Customer Relations
From: Ejoso (ejoso@shoko.calarts.edu)
Date: Wed Nov 28 2001 - 02:08:58 MST


Doesn't it say that the book hasn't been released yet on the website?
I got my CD in short order, no complaints (aside from the fact
that I still have yet to get it to work!)

While I'm in non-lurking mode, do the bugs@ydl.com emails go to a human?
I had some problems on install (soooo annoyingly close to success)
and the python installer suggested that I email bugs and I haven't
heard anything... just checking. Perhaps I'll drop the info this
listee sometime soon as time avails and see if you gurus can help
me out. I've looked all over, but no one else seems to be having
the same problem.

I'm still itching to get linux on this box...
(a little more optimistic than some, perhaps?)
=-Eric
[g4533dp,640/40+GBX2HDD,DualATI]

On Tue, 27 Nov 2001, dano wrote:

> I ordered the 2.1 upgrade+book deal with a credit card number in the web form.
> Six weeks later my credit card hasn't been billed and I haven't
> received the book.
> I got what I paid for I guess. heh
> <sales@yellowdoglinux.com> appears to be asleep at the switch.
>
> >> > Fair enough, if you want to look at it that way, but I do feel like I
> >> > deserve at least a working product for my money, not the pretty silver
> >> > coaster I got instead.
> >> >
> >
> >Look in the archives, but this was an issue with the 2.0 first run. I
> >belive that sales@yellowdoglinux.com will get you to whom you need.
>



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