Re: Customer Relations


Subject: Re: Customer Relations
From: Jerry Schmidt (loafer.jerry@verizon.net)
Date: Wed Nov 28 2001 - 08:11:50 MST


>We don't charge credit cards until product ships.
>
>
>On Tuesday 27 November 2001 10:46, you wrote:
>> I ordered the 2.1 upgrade+book deal with a credit card number in the web
>> form. Six weeks later my credit card hasn't been billed and I haven't
>> received the book.
>> I got what I paid for I guess. heh
>> <sales@yellowdoglinux.com> appears to be asleep at the switch.
>>
>> >> > Fair enough, if you want to look at it that way, but I do feel like I
>> >> > deserve at least a working product for my money, not the pretty
>> >> > silver coaster I got instead.
>> >
>> >Look in the archives, but this was an issue with the 2.0 first run. I
>> >belive that sales@yellowdoglinux.com will get you to whom you need.

That is not entirely true. I have been charged for the book and
YDL2.1 on the same order.2.1 does not boot on my Ti500 Powerbook and
I do not have the book. $ 90 wasted. Sign me disgusted. Jerry



This archive was generated by hypermail 2a24 : Wed Nov 28 2001 - 08:25:10 MST