Subject: Re: Customer Relations
From: Mark Brethen (mbrethen@rochester.rr.com)
Date: Wed Nov 28 2001 - 16:10:45 MST
On Tuesday 27 November 2001 09:47, nathan r. hruby wrote:
>
><snip>
> In regards to the service issue. TSS is a *small* company. Give 'em a
> break, they're doing the best they can in a bad economy. Sometimes things
> slip through the cracks and an large scpaoe issue such as a bad run of
> CD's can be a resource drain on a small serice department.
>
><snip>
>
> I'd rather deal with less than prompt service and still have YDL than no
> YDL at all.
>
> -n
>
Two years ago I was curious about Linux, so I bought a copy of LinuxPPC. I
was able to install it, but it was downhill after that. I couldn't get any of
my peripherals to work. Their tech support wasn't all that supportive. I
would send emails to their mailing list which hardly ever got answered. I
through in the towel and came to the conclusion it was just too early yet for
the average user.
This time around, has been a more pleasant experience. I purchased the YDL
2.1 cds and recieved them in timely fashion. The installation went smoothly,
and this group has been very supportive of my questions. So I would like to
put in a good word for yellowdog and it's users. :-)
-- Mark mailto:mbrethen@rochester.rr.com
This archive was generated by hypermail 2a24 : Wed Nov 28 2001 - 16:18:14 MST