Subject: Re: Advice on Apple warranties and an iBook?
BondTrails@aol.com
Date: Mon Oct 29 2001 - 11:00:33 MST
Matt,
If you are in the nyc area, may I suggest going to TEK Serve on 23rd st (near 7th ave). They are extremely helpful, courteous and friendly--not to mention that they are an authorized Apple Repair Center and dealer. I suspect that if you send in you iBook to Apple and see a non-Apple OS installed they will refuse to repair you machine.
Bondster!!
In a message dated Mon, 29 Oct 2001 9:29:44 AM Eastern Standard Time, Matt Larson <ml582@columbia.edu> writes:
> An Apple hardware related question, semi off-topic but not that far off:
> my iBook2 (500 mhz), which happily runs YDL, has developed a slight
> discoloration in one horizontal line on the screen. It's actually not
> that bad, but one problem leads to others, and I want the machine I paid
> for. What I'd like to know is if anyone has had to return a laptop to
> Apple, just to know what I'm in for. I'm very annoyed, because I have
> spent a lot of time setting up a nice triple boot (9, os10.1, YDL 2.0)
> and tweaking the YDL install (upgrading to KDE 2.2.1, Gnome 1.4, etc.)
> and I don't want to have to reinstall now. Will they send me a new one
> or repair my current one? Also, if there's a good Apple-specific
> computer store around, do they do Apple warranty repairs? The warranty
> card states that they are not responsible for data, of course, and I
> guess that's to be expected.
>
> Any advice is much appreciated.
>
> Thanks,
> Matt Larson
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