Subject: RE: B50 won't recognize CD as a Yellowdog install CD
From: Sy or Ursula Bensky (subensky@lvcablemodem.com)
Date: Tue Jun 13 2000 - 20:55:16 MDT
I got oen of the "Juno" CDs in the YDL that I purchased. Terrasoft
reponded promptly and sent me a new set of CDs. They didn't even ask me to
return the defective ones. Too bad more software companies arn't as
responsive and customer oriented as Terrasoft.
Sy Bensky
P. S. I think that I'll wait a while and post my defective CD on eBay.
At 08:35 PM 6/13/00 -0600, you wrote:
>John,
>
>> I ran into the same situation with the YDL install CD. Looks like bad QC
>> from whoever cuts Terra Soft's CDroms. I looked at the CD from within
>> Virtual PC, and found I had a 'Juno Online' distribution!
>
>No. This is not a Terra Soft problem, but rather our mastering company.
>Please contact our shipping dept and we'll ship you a good set of cds.
>Luckily, only a dozen or so Juno cds have gotten into the public.
>
>>
>> Spent all night downloading a replacement. But now the ramdisk.image will
>> not boot the installer on my Beige G3, even though CS 1.1 is currently
>> installed there. I get a kernel check message about srr1?
>
>We're *still* working on an RS/6000 kernel update. The current 2.2 kernel
>is broken in a few ways on RS/6000. I'm in contact with IBM engineers
>daily trying to work towards a solution.
>
>
>Regards,
>Dan
>
>Terra Soft Solutions, Inc.
> http://www.terrasoftsolutions.com/
>
> Yellow Dog Linux
> "The Ultimate Companion for a Dedicated Server"
> http://www.yellowdoglinux.com/
>
> Black Lab Linux
> Advanced Workstations, Parallel, and Embedded Solutions
> http://www.blacklablinux.com/
>
>
This archive was generated by hypermail 2a24 : Tue Jun 13 2000 - 20:58:04 MDT